TERMS AND CONDITIONS
Welcome to Infinity Kapdewala. These Terms & Conditions govern your access to and use of the Infinity Kapdewala website, including the purchase of our clothing, fashion products, perfumes, fragrances, accessories, and other products offered through our online store.
By accessing, browsing, registering on, or purchasing from our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please do not use our website or place an order.
In these Terms & Conditions, “Infinity Kapdewala,” “Infinity,” “we,” “us,” and “our” refer to the business operating the Infinity Kapdewala website, and “you,” “your,” and “customer” refer to the person accessing or purchasing from the website.
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1. ABOUT INFINITY KAPDEWALA
Infinity Kapdewala is an online fashion and lifestyle brand offering products including clothing, perfumes, fragrances, and related lifestyle products.
We aim to provide customers with products that offer a balance of quality, comfort, style, and value.
We reserve the right to update, modify, discontinue, or replace any product, service, website feature, price, offer, or policy at any time without prior notice.
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## 2. ACCEPTANCE OF TERMS
By using our website or placing an order, you confirm that:
- You have read and understood these Terms & Conditions.
- You agree to comply with these Terms.
- The information provided by you is accurate and complete.
- You are legally capable of entering into a transaction under applicable Indian law.
- You will use our website only for lawful purposes.
Your continued use of the website after changes to these Terms will constitute acceptance of the revised Terms.
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3. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, images, colours, sizes, specifications, fragrance descriptions, and other information displayed on our website are accurate.
However:
- Actual colours may vary depending on your device or screen settings.
- Minor differences in product appearance may occur due to manufacturing or photography.
- Clothing measurements may have reasonable manufacturing variations.
- Perfume/fragrance perception may vary from person to person.
- Product packaging, labels, or other visual elements may occasionally differ from website images.
We reserve the right to correct errors, inaccuracies, or omissions in product information at any time.
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4. PRODUCT AVAILABILITY
All products are subject to availability.
Adding a product to your cart does not guarantee that the product will remain available until checkout or payment.
If a product becomes unavailable after you place an order, we may:
1. Cancel the unavailable product;
2. Cancel the entire order where necessary; or
3. Offer an alternative solution with your consent.
If payment has already been received for a cancelled product or order, the applicable amount will be refunded through the appropriate payment method or process.
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5. PRICES
All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.
Prices may include or exclude applicable taxes as indicated on the website or invoice.
Infinity Kapdewala reserves the right to change product prices at any time without prior notice.
A price change will not affect an order that has already been successfully accepted and confirmed, except where the order was placed due to an obvious pricing or technical error.
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6. ORDERS
When you place an order on our website, you are making an offer to purchase the selected products.
After receiving your order, we may send an order confirmation. An order is considered accepted by Infinity Kapdewala only when we confirm the order for processing/fulfilment.
We reserve the right to refuse, cancel, or limit an order where:
- The product is unavailable.
- There is an obvious pricing or product-description error.
- Payment cannot be verified.
- The customer has provided incorrect or incomplete information.
- Multiple suspicious or fraudulent orders are detected.
- The delivery address is incomplete, invalid, or inaccessible.
- The order violates these Terms & Conditions.
- We reasonably believe the transaction involves fraud or misuse.
If an order is cancelled after payment has been received, the eligible amount will be refunded.
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7. CUSTOMER INFORMATION
You are responsible for providing accurate information when placing an order.
This may include:
- Full name
- Mobile number
- Email address
- Billing address
- Shipping address
- PIN code
- Payment information where applicable
Infinity Kapdewala shall not be responsible for delays, failed deliveries, additional delivery attempts, or other issues caused by incorrect or incomplete information provided by the customer.
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8. PAYMENT
We may provide payment options such as:
- Credit/debit cards
- UPI
- Net banking
- Wallets
- Payment gateways
- Cash on Delivery (where available)
- Other payment methods displayed on our website
Payments may be processed through third-party payment service providers.
Infinity Kapdewala does not directly store complete card credentials such as full card numbers or CVV details where payment processing is handled by a third-party payment gateway.
An order may be cancelled or placed on hold if payment is unsuccessful, reversed, disputed, flagged for suspected fraud, or cannot be verified.
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9. CASH ON DELIVERY (COD)
COD may be available only for selected locations, products, order values, and customers.
Infinity Kapdewala may restrict or disable COD availability at its discretion.
Customers placing COD orders agree to remain available to receive the shipment and pay the applicable order amount at the time of delivery.
Repeated refusal, non-acceptance, or intentional failure to receive COD shipments may result in:
- Cancellation of future COD orders;
- Restriction of COD availability;
- Requirement of prepaid payment for future orders; or
- Other appropriate action permitted under applicable law.
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10. SHIPPING AND DELIVERY
We aim to dispatch and deliver orders within the estimated timelines displayed on our website or communicated to you.
Delivery timelines are estimates and may vary because of:
- Courier delays;
- Weather conditions;
- Public holidays;
- Natural disasters;
- Operational disruptions;
- Incorrect address information;
- Customer unavailability;
- Remote delivery locations;
- High-volume sale periods;
- Regulatory or government restrictions; or
- Other circumstances beyond our reasonable control.
Once an order has been handed over to the shipping/courier partner, delivery is subject to the courier partner's operational processes.
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11. DELIVERY ATTEMPTS AND RTO
Customers are expected to provide a valid address and remain available to receive their orders.
If an order cannot be delivered because the customer:
- Refuses to accept the shipment;
- Is unavailable after reasonable delivery attempts;
- Provides an incorrect or incomplete address;
- Provides an incorrect phone number;
- Does not respond to the courier;
- Refuses to pay COD charges/order value; or
- Otherwise prevents successful delivery,
the shipment may be returned to Infinity Kapdewala as Return to Origin (RTO).
For RTO shipments, any refund or re-shipment will be handled according to our applicable shipping, cancellation, and refund policies.
For repeated or intentional RTO/refusal behaviour, Infinity Kapdewala may restrict COD or future orders.
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12. ORDER CANCELLATION BY CUSTOMER
Customers may request cancellation before the order is dispatched.
Once an order has been dispatched, cancellation may no longer be possible.
Where cancellation is permitted, any applicable refund will be processed according to our Refund & Cancellation Policy.
If a customer refuses a dispatched shipment instead of following the applicable cancellation process, the order may be treated as an RTO.
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13. RETURNS, EXCHANGES AND REFUNDS
Returns, exchanges, and refunds are subject to our Return & Refund Policy published on the website.
Different products may have different eligibility requirements.
Customers should carefully check:
- Product eligibility;
- Return/exchange window;
- Product condition requirements;
- Packaging requirements;
- Required photographs or videos;
- Proof of purchase; and
- Other applicable conditions.
Products that have been used, washed, damaged, altered, contaminated, or otherwise not maintained in the required condition may not qualify for return or exchange, subject to applicable consumer law.
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14. DAMAGED, DEFECTIVE OR WRONG PRODUCTS
If you receive a product that is damaged, defective, incorrect, or materially different from what you ordered, please contact Infinity Kapdewala within the period specified in our Return & Refund Policy.
We may request:
- Order number;
- Photographs of the product;
- Photographs of the packaging;
- Unboxing video, where applicable;
- Product images showing the issue; and
- Other information reasonably required to investigate the claim.
After verification, we may provide an appropriate remedy such as replacement, exchange, refund, or another solution in accordance with our policies and applicable law.
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15. PERFUME AND FRAGRANCE PRODUCTS
For perfume and fragrance products:
- Fragrance preference is subjective and may vary between individuals.
- Perception of fragrance may differ depending on skin chemistry, environment, temperature, and individual sensitivity.
- A customer not personally liking the fragrance does not necessarily constitute a product defect.
- Customers should follow the product's usage and safety instructions.
- Perfumes should be kept away from heat, flames, and excessive sunlight and stored as directed on the product packaging.
Where applicable, perfume returns or exchanges will be subject to the specific return conditions displayed for that product.
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16. CLOTHING PRODUCTS
For clothing products:
- Customers are responsible for selecting the appropriate size using the size chart provided on the website.
- Minor measurement variations may occur.
- Colour appearance may vary depending on screen settings and lighting.
- Products should be maintained according to the care instructions provided with the product.
- Returns and exchanges are subject to the applicable Return & Refund Policy.
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17. OFFERS, DISCOUNTS AND COUPONS
Infinity Kapdewala may offer promotional discounts, coupon codes, gift vouchers, cashback, or other promotional benefits from time to time.
Unless otherwise specified:
- Offers may be subject to minimum order values.
- Only one promotional code may be used per order.
- Offers may not be combined.
- Coupons may have expiry dates.
- Certain products may be excluded.
- Promotional benefits may not be exchangeable for cash.
- Infinity Kapdewala reserves the right to withdraw or modify an offer where permitted by law.
Any misuse of promotional codes or fraudulent use of offers may result in cancellation of the affected order.
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18. REVIEWS AND USER CONTENT
Customers may be permitted to submit reviews, photographs, comments, feedback, or other content.
By submitting content, you confirm that:
- The content is truthful to the best of your knowledge.
- You have the necessary rights to submit the content.
- The content does not violate another person's rights.
- The content does not contain unlawful, abusive, obscene, defamatory, fraudulent, or misleading material.
Infinity Kapdewala may moderate, remove, refuse, or restrict content that violates our policies or applicable law.
By submitting content to our website or official channels, you grant Infinity Kapdewala a non-exclusive right to use, reproduce, display, publish, and distribute that content for legitimate business, marketing, promotional, and website purposes, subject to applicable law.
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19. INTELLECTUAL PROPERTY
All content appearing on the Infinity Kapdewala website, including:
- Brand names;
- Logos;
- Product photographs;
- Graphics;
- Designs;
- Videos;
- Text;
- Product descriptions;
- Website layout;
- Marketing materials;
- Icons;
- Software; and
- Other original content
is owned by or licensed to Infinity Kapdewala unless otherwise stated.
You may not reproduce, copy, modify, distribute, publish, sell, license, create derivative works from, or commercially exploit our content without prior written permission.
Unauthorized use of our intellectual property may result in appropriate legal action.
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20. WEBSITE USE
You agree not to use our website to:
- Commit or facilitate unlawful activity;
- Attempt unauthorized access to our systems;
- Introduce viruses, malware, or harmful code;
- Interfere with website functionality;
- Scrape or systematically collect website data without permission;
- Use automated tools to place fraudulent orders;
- Impersonate another person;
- Submit false information;
- Abuse promotional offers;
- Attempt to circumvent security measures; or
- Engage in any activity that may harm Infinity Kapdewala, its customers, service providers, or website.
We reserve the right to suspend or terminate access where misuse is reasonably suspected.
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21. THIRD-PARTY SERVICES
Our website may use third-party services such as payment gateways, logistics providers, analytics services, communication providers, hosting services, and other technology providers.
Your use of such services may also be subject to the terms and policies of those third parties.
Infinity Kapdewala is not responsible for independent failures or actions of third-party service providers beyond our reasonable control.
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22. LIMITATION OF LIABILITY
To the maximum extent permitted under applicable law, Infinity Kapdewala shall not be liable for indirect, incidental, special, consequential, or punitive losses arising from the use of our website or products, except where such limitation is prohibited by applicable law.
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable Indian law.
Our liability, where legally permitted to be limited, shall generally be limited to the amount paid by the customer for the specific product or order giving rise to the claim.
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23. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Infinity Kapdewala, its owners, employees, representatives, service providers, and agents from claims, losses, liabilities, damages, costs, or expenses arising from:
- Your misuse of the website;
- Your violation of these Terms;
- Your violation of applicable law;
- Fraudulent or unauthorized activity conducted by you; or
- Content submitted by you that violates another person's rights.
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24. FORCE MAJEURE
Infinity Kapdewala shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including but not limited to:
- Natural disasters;
- Floods;
- Fires;
- Epidemics or pandemics;
- Wars;
- Riots;
- Government restrictions;
- Strikes;
- Transportation disruptions;
- Internet or telecommunications failures;
- Courier disruptions;
- Power failures; or
- Other events beyond our reasonable control.
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25. SUSPENSION OR TERMINATION
Infinity Kapdewala may suspend, restrict, or terminate your access to the website or services where reasonably necessary, including if:
- You violate these Terms;
- You provide false or misleading information;
- You engage in fraudulent activity;
- You abuse our policies or promotional offers;
- Your activity creates a security risk; or
- Your conduct may cause harm to Infinity Kapdewala or other customers.
Termination will not affect rights or obligations that arose before termination.
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26. PRIVACY AND DATA PROTECTION
Your use of the Infinity Kapdewala website is also subject to our Privacy Policy.
We may collect and process information necessary to provide services, process orders, facilitate payments, communicate with customers, provide customer support, prevent fraud, improve our services, and comply with applicable legal requirements.
We will handle personal information in accordance with our Privacy Policy and applicable Indian law.
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27. ELECTRONIC COMMUNICATION
By using our website, you consent to receive electronic communications from Infinity Kapdewala, including:
- Order confirmations;
- Payment notifications;
- Shipping updates;
- Delivery notifications;
- Customer service communications;
- Account-related communications; and
- Other service-related communications.
Where legally permitted, electronic communications may satisfy requirements for written communication.
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28. CHANGES TO THESE TERMS
Infinity Kapdewala may update these Terms & Conditions from time to time.
Changes will become effective when posted on the website unless otherwise specified.
Customers are encouraged to review this page periodically.
Your continued use of the website after the updated Terms are published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
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29. GOVERNING LAW
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the location of the business, subject to applicable consumer protection laws and other mandatory legal requirements.
Nothing in these Terms is intended to take away any statutory rights available to consumers under applicable Indian law.
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30. SEVERABILITY
If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable, and the remaining provisions shall continue to remain effective.
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31. ENTIRE AGREEMENT
These Terms & Conditions, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and other policies expressly incorporated into these Terms, constitute the applicable agreement governing your use of the Infinity Kapdewala website and purchase of products.
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32. CONTACT INFORMATION
For questions, concerns, order-related issues, returns, refunds, or other customer support matters, please contact us through the official contact details provided on the Infinity Kapdewala website.
Brand: Infinity Kapdewala
Website: INFINITYKAPDEWALA.COM
Email: INFINITYKAPDEWALA@GMAIL.COM
Phone: 8149700445
Business Address: PALI,RAIGAD,MAHARASHTRA,IND.410205
IMPORTANT NOTICE
These Terms & Conditions are intended as a business-ready draft for Infinity Kapdewala. Before publishing them, the business's exact legal name, registered address, customer-support email, applicable return period, refund procedure, shipping rules, GST details where applicable, and jurisdiction should be inserted and the document should be reviewed by an Indian legal professional.